Privacy Policy

/
Privacy Policy

Last Updated: February 1, 2025

Welcome to Nesmiya Scrolls! This Privacy Policy explains how we collect, use, and protect your information when you:

Questions? Contact us at support@nesmiyascrolls.com. By using our Services, you agree to these terms. If you disagree, please refrain from using our Services.

Key Summary

  1. What We Collect: Personal details like names, emails, payment data, and device information (e.g., IP address).
  2.  Sensitive Data: We do not process sensitive information.
  3. Third Parties: We do not receive data from third parties.
  4. How We Use Info: To deliver services, improve user experience, prevent fraud, and comply with laws.
  5. Data Sharing: Only in business transfers (e.g., mergers).
  6. Security: We implement safeguards but cannot guarantee 100% security.
  7. Your Rights: Access, update, or delete your data. Opt out of marketing anytime.
  8.  Updates: We’ll notify you of material changes.

For full details, review the sections below.

Full Policy

1. INFORMATION WE COLLECT

A. Personal Information You Provide

When you interact with our Services, we collect:

  • Names, emails, phone numbers, mailing/billing addresses.
  • Payment details (processed securely via PayPal and Squares Space)

We collect personal information that you voluntarily provide to us when you express an interest in obtaining information about us or our products and Services, when you participate in activities on the Services, or otherwise when you contact us.

Personal Information Provided by You. The personal information that we collect depends on the context of your interactions with us and the Services, the choices you make, and the products and features you use. The personal information we collect may include the following:

  • Names
  • Phone Numbers
  • Email Addresses
  • Mailing Addresses
  • Contact Preferences
  • Billing Addresses
  • Debit/Credit Card Numbers

Sensitive Information. We do not process sensitive information.

Payment Data. We may collect data necessary to process your payment if you make purchases, such as your payment instrument number, and the security code associated with your payment instrument. All payment data is stored by PAYPAL and Square Space. You may find their privacy notice link(s) here:  https://www.paypal.com/myaccount/privacy/privacyhub and https://www.squarespace.com/privacy/

All personal information that you provide to us must be true, complete, and accurate, and you must notify us of any changes to such personal information.

B. Automatic Data Collection

We gather:

  • Device Data: IP address, browser type, operating system.
  • Usage Data: Pages viewed, timestamps, interactions.
  • Location Data: Approximate location via IP (adjust device settings to opt out).

2. HOW WE USE YOUR INFORMATION

We process data to:

  • Provide and improve Services.
  • Process orders and payments.
  • Respond to inquiries and offer support.
  • Send marketing (opt out anytime).
  • Prevent fraud and comply with laws.

We process your information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with law. We may also process your information for other purposes with your consent.

We process your personal information for a variety of reasons, depending on how you interact with our Services, including:

  • To deliver and facilitate delivery of services to the user. We may process your information to provide you with the requested service.
  • To respond to user inquiries/offer support to users. We may process your information to respond to your inquiries and solve any potential issues you might have with the requested service.
  • To fulfill and manage your orders. We may process your information to fulfill and manage your orders, payments, returns, and exchanges made through the Services.
  • To enable user-to-user communications. We may process your information if you choose to use any of our offerings that allow for communication with another user.
  • To request feedback. We may process your information when necessary to request feedback and to contact you about your use of our Services.
  • To send you marketing and promotional communications. We may process the personal information you send to us for our marketing purposes, if this is in accordance with your marketing preferences. You can opt out of our marketing emails at any time.
  • To deliver targeted advertising to you. We may process your information to develop and display personalized content and advertising tailored to your interests, location, and more.
  • To post testimonials. We post testimonials on our Services that may contain personal information.
  • To protect our Services. We may process your information as part of our efforts to keep our Services safe and secure, including fraud monitoring and prevention.
  • To evaluate and improve our Services, products, marketing, and your experience. We may process your information when we believe it is necessary to identify usage trends, determine the effectiveness of our promotional campaigns, and to evaluate and improve our Services, products, marketing, and your experience.
  • To identify usage trends. We may process information about how you use our Services to better understand how they are being used so we can improve them.

3. DATA SHARING

We only share information:

  • During business transfers (e.g., mergers).

4. COOKIES AND TRACKING

We use cookies for functionality and analytics.

Most Web browsers are set to accept cookies by default. If you prefer, you can usually choose to set your browser to remove cookies and to reject cookies. If you choose to remove cookies or reject cookies, this could affect certain features or services of our Services.

5. DATA RETENTION

We retain information only as long as necessary, then anonymize or delete it.

We keep your information for as long as necessary to fulfill the purposes outlined in this privacy notice unless otherwise required by law.

We will only keep your personal information for as long as it is necessary for the purposes set out in this privacy notice, unless a longer retention period is required or permitted by law (such as tax, accounting, or other legal requirements).

When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize such information, or, if this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible.

6. SECURITY MEASURES

We use technical safeguards (encryption, secure servers). However, despite our safeguards and efforts to secure your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals, or other unauthorized third parties will not be able to defeat our security and improperly collect, access, steal, or modify your information. Although we will do our best to protect your personal information, transmission of personal information to and from our Services is at your own risk. You should only access the Services within a secure environment.

7. MINORS

We do not target or collect data from users under 18. Contact us to report underage usage. We do not knowingly solicit data from or market to children under 18 years of age. By using the Services, you represent that you are at least 18 or that you are the parent or guardian of such a minor and consent to such minor dependent’s use of the Services.

8. YOUR RIGHTS

  • Access/Update Data: Submit a request here.
  • Opt Out of Marketing: Click “unsubscribe” in emails or contact us.
  • Withdraw Consent: Email support@nesmiyascrolls.com

9. DO-NOT-TRACK REQUESTS

We currently do not respond to DNT signals due to lack of standardized guidelines.

10. CALIFORNIA RESIDENTS (CCPA)

  • Categories Collected: Identifiers (A) and customer records (B).
  • No Sale/Sharing:We do not sell or share personal data.
  • Rights:Request deletion, access, or opt out. Contact us for verification.

CCPA Privacy Notice

This section applies only to California residents. Under the California Consumer Privacy Act (CCPA), you have the rights listed below.

The California Code of Regulations defines a “residents” as:

  1. Every individual who is in the State of California for other than a temporary or transitory purpose and
  2. Every individual who is domiciled in the State of California who is outside the State of California for a temporary or transitory purpose

All other individuals are defined as “non-residents.”

If this definition of “resident” applies to you, we must adhere to certain rights and obligations regarding your personal information.

Your rights with respect to your personal data

Right to request deletion of the data — Request to delete

You can ask for the deletion of your personal information. If you ask us to delete your personal information, we will respect your request and delete your personal information, subject to certain exceptions provided by law, such as (but not limited to) the exercise by another consumer of his or her right to free speech, our compliance requirements resulting from a legal obligation, or any processing that may be required to protect against illegal activities.

Right to be informed — Request to know

Depending on the circumstances, you have a right to know:

  • Whether we collect and use your personal information;
  • The categories of personal information that we collect;
  • The purposes for which the collected personal information is used;
  • Whether we sell or share personal information to third parties;
  • The categories of personal information that we sold, shared, or disclosed for a business purpose;
  • The categories of third parties to whom the personal information was sold, shared, or disclosed for a business purpose;
  • The business or commercial purpose for collecting, selling, or sharing personal information; and
  • The specific pieces of personal information we collected about you.

In accordance with applicable law, we are not obligated to provide or delete consumer information that is de-identified in response to a consumer request or to re-identify individual data to verify a consumer request.

Right to Non-Discrimination for the Exercise of a Consumer’s Privacy Rights

We will not discriminate against you if you exercise your privacy rights.

Right to Limit Use and Disclosure of Sensitive Personal Information

We do not process consumer’s sensitive personal information.

Verification process

Upon receiving your request, we will need to verify your identity to determine you are the same person about whom we have the information in our system. These verification efforts require us to ask you to provide information so that we can match it with information you have previously provided us. For instance, depending on the type of request you submit, we may ask you to provide certain information so that we can match the information you provide with the information we already have on file, or we may contact you through a communication method (e.g., phone or email) that you have previously provided to us. We may also use other verification methods as the circumstances dictate.

We will only use personal information provided in your request to verify your identity or authority to make the request. To the extent possible, we will avoid requesting additional information from you for the purposes of verification. However, if we cannot verify your identity from the information already maintained by us, we may request that you provide additional information for the purposes of verifying your identity and for security or fraud-prevention purposes. We will delete such additionally provided information as soon as we finish verifying you.

Other privacy rights

  • You may object to the processing of your personal information.
  • You may request correction of your personal data if it is incorrect or no longer relevant, or ask to restrict the processing of the information.
  • You can designate an authorized agent to make a request under the CCPA on your behalf. We may deny a request from an authorized agent that does not submit proof that they have been validly authorized to act on your behalf in accordance with the CCPA.
  • You may request to opt out from future selling or sharing of your personal information to third parties. Upon receiving an opt-out request, we will act upon the request as soon as feasibly possible, but no later than fifteen (15) days from the date of the request submission.

To exercise these rights, you can contact us by visiting https://www.nesmiyascrolls.com/ or by referring to the contact details at the bottom of this document.

11. POLICY UPDATES

We’ll notify you via email or website notices of significant changes. The “Last Updated” date reflects revisions.

12. CONTACT US

13. REVIEW OR DELETE DATA

Submit a request here  to access, update, or delete your information.

Thank you for trusting Nesmiya Scrolls!

Shopping Cart0

Cart